Forensic Expert confirms no specific evidence of data taken in PageUp security incident
A detailed forensic investigation on the PageUp security incident in May this year has concluded that while an attacker was successful in installing tools that could exfiltrate data, no specific evidence was found that data was exfiltrated. We thank you for your patience as we worked through this process.
The investigation was conducted by expert forensic analysts Klein & Co. who collected and analysed all available digital forensic evidence related to the incident.
Information for applicants
Here are some security tips for people who applied for jobs with our customers.
Good security practices
If you’re ever in a situation where you think your data may have been accessed by an unauthorisedunauthorized party, here’s what you can do:
- If you receive a notification that your data may have been accessed, change your passwords on other online services, especially if you re-use the same password
- Enable multi-factor authentication and other available security measures provided by your other online services
- Be aware of potential phishing emails and telephone calls from businesses or institutions requesting your personal details
- Avoid opening attachments from unknown senders via email or social media
- Install anti-virus software and keep it updated
- Apply all recommended software patches from operating system and software providers
- If you’d like to know more, these other resources have useful information:
- The Australian Government runs the SCAMwatch website, https://www.scamwatch.gov.au/ which contains information about different types of scams, and what you can do if you think you have been scammed
- You can also report scams to the Australian Cybercrime Online Reporting Network (ACORN). https://www.acorn.gov.au/about-acorn
- The UK Information Commissioner’s Office website, https://www.ico.org.uk provides advice around managing your data
- Many banks, phone companies and other service providers include information on their websites about how to detect and avoid scams
Reviewing your data collected by customers of PageUp
If you have applied for a job with a PageUp customer and wish to review or update your applicant data, please refer to this guide. If you have any questions or enquiries not covered in this guide, please contact the employer you applied for a role with. They will be best-placed to assist.
Information for customers
Customers will have received regular updates from our CEO, Karen Cariss. Please contact your Account Executive with any further questions.
For more detailed information, please refer to the updates on the UnauthorisedUnauthorized Activity on IT System page.